How can I download the latest version of the software?
Simply click here and follow the instructions to download and install. You may install this version right over your existing version. As you probably know, downloading is just the first step. In order to complete the installation, you need to run the download. You may be prompted to allow Family Law Software to make changes […]
How can I run the software on an iPad or other tablet?
Use a Cloud edition, and run it in a browser on the iPad or tablet.
How can my paralegal or assistant install the desktop software, or how can I put it on a second computer for myself?
You, or your paralegal or assistant, may download the desktop software here: Click here to download Family Law Software When the software first starts, it will ask for a name and email address. Enter the name and email of the licensed professional — not that of the paralegal or assistant. If you need a KeyCode, […]
I am getting the message “Error Opening File For Writing” when I am installing the software.
Most likely, the program is currently running, or it is still in memory from an earlier time running or from an earlier attempt to install. If the program is currently running, simply exit the program and then click “Retry” on the installation dialog. If you have already clicked “Abort” on the installation dialog, just try […]
My software is saying “Reader Edition,” or saying I need to purchase a license.
If you get this message and you are a licensed subscriber, here are the things to try: 1. Re-enter your KeyCode. You should have received your KeyCode from us by e-mail. If you know your KeyCode, do the following: 1. Start Family Law Software. 2. Click Files & Settings tab > KeyCodes / Account > […]
I did not get the e-mail with my KeyCode.
Search your email for “Family Law Software KeyCode.” If you do not find it, we can look try to look up your KeyCode for you. Do the following: 1. Start Family Law Software. 2. Click Files & Settings > KeyCode/Account > New KeyCode > Get Keycode. If that does not work, contact us to ask.
How does Family Law Software compare to SupportCalc?
One big difference is that Family Law Software runs in your browser, which brings some important advantages: Substantively, Family Law Software is a much more complete solution for the Family Law practitioner. Specifically: Family Law Software is also easier to learn and use. For example: And one final bonus: Family Law Software runs on both […]
Will you waive the set-up fee for me?
We get many requests to waive the set-up fee, for all kinds of reasons, many of them quite reasonable. We have a set-up fee for two reasons. First, we allow people to cancel at will. If people did not have a set-up fee, they would cancel when they did not have work, and resubscribe when […]
I have signed up for the software, but I am still getting a message saying that I am in my trial period.
If you are using the desktop software, check to see whether you have entered a KeyCode. This will be on the Files & Settings tab, at the top. If you have not yet entered the KeyCode: You need to enter your KeyCode into the software. If you know your KeyCode, click Files & Settings > […]
My free trial period with the Institute for Divorce Financial Analysts (IDFA) has expired. Can it be extended?
The IDFA free trial is a limited-time free trial to allow you to complete the IDFA training course. Because this is downloaded software, we do not know when you start using it, or even if or when you download it. Therefore, we start your trial period running on the date you receive the e-mail from […]