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Next Steps for Desktop users

As you may know, Family Law Software is phasing out the desktop software on September 30, 2026. This week will answer questions that Desktop Edition users may have about their next steps. Confirming Your Edition You can find out what edition you have by clicking here, filling in the account information, and clicking Submit Request. […]

Phasing out the desktop for Smokeball Users

These questions will help people who are using Family Law Software and Smokeball together transition to the cloud. Q: I have files that I am opening from within Smokeball on the desktop. How can I open them in the cloud? A: : The files that you open from within Smokeball are stored, each in its […]

Next steps for Basic Edition Users

As you may know, Family Law Software is phasing out the desktop software on September 30, 2026. This FAQ will answer questions that Basic Edition users may have about their next steps. Confirming Your Edition You can find out what edition you have by clicking here, filling in the account information, and clicking Submit Request. […]

Phasing Out the Desktop

After we announced that we would be ending support for the desktop software, some of you have written to us with questions. Here are the questions we have received most often and our responses:  _________________________________________________________________________   Q: How can I know what edition I have?  A: Go to our Account Upgrade page. Fill in the information and submit. On the next page, you will see […]

Why is net income higher than gross income?

Net income can be higher than gross income if various credits, including especially the Earned Income Credit, are more than the tax otherwise payable. This is a very frequent occurrence with lower income taxpayers who have children. In Florida, we have provided an option to have the software ignore those credits for the purposes of […]

How Can I Change the New York Child Support Cap?

New York Law provides that, for combined incomes over a certain level, child support does not increase any further. That income threshold is known colloquially as the “cap.” By statute, the cap is increased every other year for inflation. This note discusses what to do in various situations where you do not want the cap […]

Florida step-downs

This note will address questions people ask about Florida step-downs: Setting the dates To set the dates, begin by clicking the “Complete” link at the top of the screen, as shown below. Scroll down to the section labeled “Child Support to Use in the Budget Report, What If screens and cash flow projections,” as shown […]

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